Hervey Bay RSL Sub-Branch  Pensions and Welfare Service

Who are we?

The Hervey Bay Sub-Branch of the RSL offers a FREE Pensions and Advocacy service that is staffed and operated by qualified Pensions Officers, Advocates & Welfare officers.

Our staff provides professional advice and assistance on obtaining eligible benefits under the:

  • Veterans’ Entitlement Act (VEA)
    • Safety, Rehabilitation & Compensation Act (SRCA) and
    • Military Rehabilitation & Compensation Act (MRCA)

In addition, the RSL State Branch Pensions, Advocacy and Welfare Service have advocates throughout Queensland who are:

  • Highly experienced in lodging claims under the Veterans Entitlements Act (VEA), the Safety, Rehabilitation & Compensation Act (SRCA)  and the Military Rehabilitation and Compensation Act (MRCA);
  • Caring and qualified to practise in their areas of expertise;
  • Able to draw on a wealth of operational and broad-based peacetime experience; and
  • Having served overseas and in the ADF for many years.

Services We Offer

The Hervey Bay RSL Sub-Branch’s Pensions and Welfare Service covers disability pensions, compensation payments, associated allowances, income support payments and treatment available to entitled veterans and former serving members of the Defence Forces and their dependents.

Seek Expert Advice

Due to the complexities involved in preparing initial claims under the VEA, SRCA and MRCA, we recommend you seek the assistance of a Pensions Officer or Advocate (RSL or other ESO) who is qualified under the DVA sponsored Training and Information Program (TIP).

Am I eligible to use the RSL Sub-Branch’s service?

RSL Pensions, Advocacy and Welfare Service is available to all veterans, former and current members of the Defence Force, and their dependents, whether they are RSL members or not.

Eligible Service

The State Branch Pensions, Advocacy and Welfare Service can advise you of your entitlement to benefits according to your service history, even if you are not a current RSL member.

You can also establish your eligibility for benefits and entitlements through the Department of Veterans’ Affairs.  For further information, visit the DVA website:

Injured in the ADF?

If you are a Veteran or current/former ADF member, and have an injury or illness causally related to your ADF service, or you were discharged on medical grounds, you may be entitled to benefits you didn’t even know about.

For further information on the VEA, SRCA & MRCA, go the Department of Veterans’ Affairs website at

ADF Reserves & Cadets

All members of the Australia Defence Force (ADF), including Reserves and Cadets, have compensation coverage under the provisions of the Safety Rehabilitation and Compensation Act 1988 (SRCA) for injury arising out of or in the course of employment  before 1 July 2004 (i.e: duty in the ADF, Reserves, Cadet Corps). This includes injury sustained while travelling between a member’s place of residence and place of employment, including Reserve parades, camps etc.

New MRCC Scheme (MRCA)

The New Military Rehabilitation and Compensation (MRCC) Scheme was fully operational on 1 July 2004.  The legislation delivers a single, military-specific scheme designed to meet the needs of all Australian Defence Force (ADF) members and their families in the event of injury or death. It applies to all service in the ADF from the date of its commencement which was 1 July 2004.

Veterans who are no longer in the ADF (discharged before 1 July 2004) will not be affected by the new legislation and will continue to be covered under the Veterans’ Entitlements Act 1986 (VEA) or the Safety Rehabilitation and Compensation Act 1988 (SRCA).

Hervey Bay RSL Sub-Branch Pension Office is open

Monday to Thursday by appointment, 9:30am to 12:30pm.

Friday by appointment only

Ph: (07) 4197 7477 to speak with a Pensions Officer

Where can you find us?

Hervey Bay

Hervey Bay RSL Sub-Branch

2nd  Floor

11-13 Torquay Road

PIALBA Qld 4655

Phone: (07) 4197 7477